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For Healthcare Pros

HCD: The Story of a Lifetime

It has been 25 years since I started Home Care Delivered. It’s been an amazing experience building a company that has helped so many people get the insurance-covered medical supplies they need delivered directly to their door. Back in 1996, when I made my first delivery (from the trunk of my very own car!) I had no idea how far we would come, growing from one employee (me!) into a leader in the medical supply industry with more than 200 dedicated employees serving more than 40,000 customers.

The HCD Story by Gordy Fox

Medicaid and Incontinence Supplies

Good news! Most Medicaid plans cover incontinence supplies and bladder control products like pads, briefs and pull-ons. Find your state’s coverage in this guide, or sign up for incontinence supplies online now.

medicaid

Why Compliance is Your Friend in the Medical Supply Industry

The word compliance doesn’t usually bring fun and games to mind. We tend to think of things like “Doing it by the book,” “Just the facts,” and “To the Letter of the Law.” In the medical supply industry, compliance is often associated with the latest news in fraud or privacy breach. We hear about major busts involving large networks and billions of stolen funds, and it gives the impression that compliance is only there to keep the law off your back. It’s an unfortunate perspective, because it misses the two best outcomes that compliance provides: improved customer experience, and greater benefits to providers working on behalf of a customer.

Compliant practices foster trust, which attracts trustworthy people HCD health

How We Help Patients Understand Insurance Coverage of Their Medical Supplies

Anyone who regularly deals with healthcare insurance understands its complexities; the sheer number of different plans, the constant updates, the strict paperwork requirements for filing claims. It’s often too much for a person to handle alone. Many don’t know where to begin, and there’s no obvious resource to turn to. As a healthcare professional, you may be able to offer some assistance, but your time is already stretched thin enough treating your patients. We understand this hardship, and have a solution for both you and your patients.

Medical Insurance can often be too much for a person to handle alone HCD health