5 Reasons Why People are Choosing Medical Supply Delivery

Post Reviewed By Expert

This post was reviewed by our Director of Clinical Excellence and Oversight.

The results have been tallied and the verdict is in: people love medical supply delivery.

Since 2005, the industry has nearly doubled in size, with more people choosing supply deliver over traditional brick-and-mortar retailers. The growth is expected to continue, with supply delivery overtaking retailers as the primary method of getting medical supplies.

Five reasons why people are going for medical supply delivery

Why are so many people choosing medical supply delivery? It’s simple: the advantages ver brick-and-mortar retailers are just too great to ignore. Here are the top 5 reasons why people are choosing to make the switch:

1. Enhanced Privacy

Learn about the medical supply delivery benefits

There’s no other industry that protects privacy more than healthcare. HIPAA and other regulatory practices regulate businesses serving healthcare needs, and that’s where the differences between retailers and medical suppliers begin.

Medical suppliers strictly follow HIPAA and other privacy regulations. Every transaction is confidential. Customers can find and order products anonymously, avoiding potential embarrassment of shopping in public spaces.

2. Better Service

Customer support is a major hurdle for brick-and-mortar retailers. Most stores don’t have product experts on-staff to answer questions. That leaves customers depending on packaging descriptions to make the right choice. Because their questions might be related to sensitive medical issues, some people don’t even feel comfortable discussing them face-to-face.

There’s very little room for error when it comes to answers about medical supplies, so people are moving to medical supply delivery. With no retail spaces to upkeep, there’s greater opportunity to invest in teams dedicated to educating patients. The extra product support results in a better experience, and people like that.

Get Incontinence Supplies Online With Medicaid

No Credit Card | Fast Delivery  |  100% Discreet

Order Delivery

3. Insurance Could Pay For It

Customer support is a major hurdle for brick-and-mortar retailers. Most stores don’t have product experts on-staff to answer questions. That leaves customers depending on packaging descriptions to make the right choice. Because their questions might be related to sensitive medical issues, some people don’t even feel comfortable discussing them face-to-face.

Learn about the medical supply delivery benefits

Not many people know this, but health insurance plans may actually cover the cost of medical supplies. The problem, however, is that most brick-and-mortar establishments can’t make this happen. They aren’t set up to process insurance claims, so products that might be covered must instead be purchased at the patient’s expense. For people with eligible benefits, this is a missed opportunity.

Medical supply delivery is different. With a proper diagnosis and the right paperwork, it’s possible to process insurance claims and use them to receive supplies. That means reduced personal costs and more disposable income to use for other necessities.

4. More Convenience

If there’s one thing that the pace of modern life has taught, it’s that time is precious. It’s a lesson that people are showing they’ve learned through their shopping habits. In the past few years, consumers have reduced the amount of time they actually shop, opting for online services that are much faster. Speed and convenience are now top-ranking concerns for most consumers, and this is especially true for patients.

It should be no surprise, then, that medical supply delivery is becoming the preferred option for patients. Rather than making frequent trips to the store to restock, we check in with patients each month before fulfilling their recurring order. Assuming there are no changes, the whole process requires only a few minutes every 30 days. That’s a lot of extra time that can be dedicated things other than worrying about when you have to make another supply run.

5. Fast and Reliable Delivery

Learn about the medical supply delivery benefits

Medical supplies are not items that people can go without, and this is where brick-and-mortar stores struggle Retailers confined to a physical location are limited by the space they have to display products. This means they must be more discerning, choosing to only offer items that are the most popular or bring in the most revenue.

This is not the case for patients who use medical supply delivery. Orders ship directly from distribution warehouses, so availability is rarely an issue. Because there are no restrictions with retail space, medical supply companies can offer a far better range of products. For patients, this means fewer situations in which a patient cannot get what is needed. And that’s very good news to someone who relies on them for their well-being.

Latest Posts

Home Care Delivered Announces New Vice President of People and Culture

Home Care Delivered, Inc. (“HCD”), a leader in providing direct-to-patient medical supplies, including diabetes/CGM, incontinence, wound, urological, and ostomy products, is pleased to announce an exciting addition to its leadership team. Effective July 23, 2024, Maggie Smith joins HCD as Vice President of People and Culture, bringing a wealth of experience and leadership in human resources.

Home Care Delivered, Inc. Appoints New CEO; Founder and CEO Transitions to Chairman of the Board

Home Care Delivered, Inc. (“HCD”), a leader in providing direct to patient medical supplies including diabetes/CGM, incontinence, wound, urological, and ostomy products, announces a leadership change. Founder and Chief Executive Officer, Gordy Fox, will transition to Chairman of the Board and Gayle Devin will join HCD as Chief Executive Officer effective November 27, 2023.

Medical Supplies Delivered to Your Door

Accurate Orders |  Fast Delivery | Product Expertise

Group of HCD Products

Disclaimer:
Unless otherwise noted, the recommendations in this document were obtained from the sources indicated. Be advised that information contained herein is intended to serve as a useful reference for informational purposes only. HCD cannot be held responsible for the continued accuracy of or for any errors or omissions in the information. All trademarks and registered trademarks are the property of their respective owners.

Latest Posts

Home Care Delivered Announces New Vice President of People and Culture

Home Care Delivered, Inc. (“HCD”), a leader in providing direct-to-patient medical supplies, including diabetes/CGM, incontinence, wound, urological, and ostomy products, is pleased to announce an exciting addition to its leadership team. Effective July 23, 2024, Maggie Smith joins HCD as Vice President of People and Culture, bringing a wealth of experience and leadership in human resources.

Home Care Delivered, Inc. Appoints New CEO; Founder and CEO Transitions to Chairman of the Board

Home Care Delivered, Inc. (“HCD”), a leader in providing direct to patient medical supplies including diabetes/CGM, incontinence, wound, urological, and ostomy products, announces a leadership change. Founder and Chief Executive Officer, Gordy Fox, will transition to Chairman of the Board and Gayle Devin will join HCD as Chief Executive Officer effective November 27, 2023.

How to Find Your Ostomate Community

If you live with an ostomy, or care for someone who does, it’s tempting to think that you’re the only one dealing with the issues associated with being an ostomate. The truth is that as many as 1 in 500 Americans lives with an ostomy and a vibrant community has grown up to provide support for those dealing with the medical issues, work and school concerns, and the emotional roller coaster that can accompany this life-changing procedure.

9 Things to Know About Your Glucometer

If you have been diagnosed with diabetes, you may have checked your blood sugar (glucose) thousands of times. Or, if you are new to the diabetes community, this whole fingerstick thing might still be a little strange. Either way, we think you’ll benefit from this update on best practices for using a traditional glucose meter (glucometer), plus tips for making monitoring as easy and effective as possible. An alternative to the glucometer for those diagnosed with diabetes is a Continuous Glucose Monitor (CGM), a wearable device that tracks your glucose 24/7 mostly without fingersticks. Get answers to common questions about CGMs here.